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Digital Transformation

Dev.Pro helps established businesses grow their market share by digitizing workflows, modernizing their tech stack, and integrating data-driven BI solutions into their existing SDLC.

As a digital transformation consulting company working with US-based clients, we developed a DX framework that yields expeditious sustainable results. We have a unique strategy that involves targeting high-ROI enhancements in RPA, analytics, customer acquisition, and retention.

  • 230 >
    DT Experts
  • 25 >
    DT Projects
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Digital Transformation Solutions

Companies go through the digital adoption process at their own pace. Dev.Pro’s proprietary blueprint for digital transformation consultancy allows our clients to discover the most impactful levers for their marketing, admin, HR, SCM processes. We use a combination of ready-to-use solutions for quick integration with your ERP, POS & CRM, and develop custom software systems for tangible near-immediate results.

Web
Web
  • Customer portals & eCommerce solutions
  • Integration with third-party SaaS tools
  • Employee collaboration portals
Mobile
Mobile
  • Customer account apps
  • Loyalty & promotional apps
  • Vendor & merchant mobile portals
Social Networks
Social Networks
  • Community groups management
  • Promo campaigns with granular targeting
  • Full analytics integration [Facebook Pixel, LI Insight tag]
Messengers
Messengers
  • AI-powered self-service chatbots
  • Transactional interaction
  • Integration with Google Analytics
SMS
SMS
  • Backup channel
  • Emergency channel
  • Automated event-triggered SMS notifications
Voice Services
Voice Services
  • First line AI-powered customer support
  • Cold calls campaigns with AI
  • Voice recognition technology integration

Why Employ Recent Digital Transformation Trends in Your Business?

  • EFFICIENCY
    EFFICIENCY

    Process automation and elimination of manual tasks frees up human talent to drive revenue-making processes.

  • SPEED
    SPEED

    End-to-end analytics, access to clients on preferred devices and channels, and tight system integration facilitate rapid task processing & decisions.

  • INNOVATION
    INNOVATION

    Agile processes supported by a multi-channel digital transformation strategy with the use of AI for predictive analytics help drive innovation across departments.

  • COST
    COST

    Migration of legacy systems onto cloud, two-way integration of channels, and better analytics reduces costs across the board.

  • OBSERVABILITY
    OBSERVABILITY

    Regional, departmental, and enterprise-level observability is enabled by real-time reporting, monitoring, and two-way connectivity of elements in the ecosystem.

  • DECISION-MAKING
    DECISION-MAKING

    Granular insights derived from multi-channel customer behaviors, IT modernization, introduction of new tools, and real-time analytics allow for data-driven decision making.

Overcome your digital transformation challenges seamlessly with Dev.Pro’s unique DX process blueprint

Digital Transformation Services

Need to migrate from an outdated on-prem legacy system to the cloud for speed & resilience? Looking to leverage multi-channel marketing data in an end-to-end analytics dashboard available on mobile in real time with varied access levels? Want to replicate your competitor’s success by using AI-enabled chatbot to drive customer satisfaction? Let Dev.Pro guide you in your DX journey.

User Experience Transformation

User Experience Transformation

From the first touch points with the brand to the loyalty nurturing stage, the quality of the user experience in the increasingly multi-channel environment is mission-critical. We drive UX by ensuring integration of all customer-facing systems, setting up 360° reporting, and employing best-in-class AI-powered solutions for social listening, online reputation management, and automated customer support.

Digital Transformation Consulting & Strategy
Software Restructuring, Selection & Integration
User Experience Transformation
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Workforce Digital Transformation
Supply Chain DX
IT Transformation Consulting & Modernization

Partnerships & Certifications:

Digital Transformation Technologies

Our digital consulting firm has software engineers and solution architects that are well-versed in every major technology, programming language, framework, and CSP. Deciding between seemingly similar vendors? Looking to use open-source instead of a commercial supplier? Trying to optimize your cloud cost? Let’s discuss your tech stack that can do the job without driving you bankrupt.

Email
Sendgrid
Amaxon SES
ConstantContact
MailChimp
MailGun
Sales
SalesForce
SalesLoft
OutReach
GoToMeeting Quirl
Crunchbase Hubspot
HRM
Monday.com
HR Cloud
Workday
ADP
ChatBots
ManyChat
MobileMonkey
TAR
Chatfuel
Chatmatic
BI
Tableau
SAP
PowerBI Qliq
Sisense
IBM Cognos

Digital Transformation FAQ

What Are Digital Transformation Services?

Digital transformation services are activities that digitize a company’s procedures to elevate users’ convenience and business excellence, including digital transformation consulting, migration from legacy to cloud environments, system modernization and integration, marketing automation, and the implementation of omni-channel user interaction: chatbots, telephony, and social media.

What Is Digital Transformation Strategy?

Digital transformation strategy is a document that defines a business’s digital transformation goals for a certain period of time, usually containing a roadmap, team structure, budget estimate, expected ROI / outcome, tech stack needed to perform activities as well as technical specifics, like system architecture.

Why Digital Transformation Fail

Companies fail to transform their business digitally due to the lack of planning, poor interorganizational coordination, and corporate readiness; failure to prioritize DT activities for high ROI impact; disconnection between the vision and the technical implementation; and taking load-bearing decisions with insufficient data.

What Is Digital Transformation in Financial Services?

Digital transformation in financial services creates a seamless customer experience with intuitive mobile applications and omni-channel customer support, as well as enables financial institutions with software tools to optimize their customer management, compliance, marketing, wealth management, and insurance processes. Decentralized finance [DeFi] based on blockchain technology is seen as an indispensable part of FinTech digital transformation

What Is Digital Transformation in Healthcare?

Digital transformation in healthcare aims to enhance patient care and streamline and optimize healthcare businesses with digital tools and software platforms. It includes integration of the following elements: hospital management system, telehealth, EHR management, SCM and compliance platforms, patient management software, migration to clouds, and blockchain for healthtech.

What Is Digital Transformation In Retail

Digital transformation in retail is a set of activities in ecommerce and offline sales that are designed to facilitate the seamless omni-channel customer experience as well as enable centralized inventory, sales, marketing, and accounting processes for businesses by digital means. POS systems, IoT integration, contactless payments, curbside pickup, QR codes, big data, and AR and VR are at the forefront for DT in retail.

What Is An Example Of Digital Transformation?

Examples of digital transformation include transfer of data from on-prem servers to cloud; integrating IoT devices with POS; creating analytical dashboards that derive data from CRM, ERP, SCM, and HRM tools for observability; and enabling a smooth omni-channel experience for customers by syncing chatbots, social media, and email.

DEV.PRO COUNTS

Rapid Growth & Proven Ability to Deliver.

13
>
Years of Growth
900
>
Talented Experts & Growing
90
% >
Referral Business from Satisfied Clients
50
>
Countries Across the Globe
1
Single Mission to Accelerate Success

Effective Business Process of a Digital Transformation Consulting Firm

From breaking down your existing workflows and customer interactions to coming up with a perfect digital product management process and truly agile transformation to reaching an organizational cultural shift, we have a tried technique, method and blueprint for you to facilitate each sub-goal.

  • # 01
    Business Requirements Audit
  • # 02
    Document Digitization & Organization
  • # 03
    Stack Selection & Architecture Design
  • # 04
    Technical Implementation & Integration
  • # 05
    Process Automation & Streamlining
  • # 06
    Cultural Shift to Continuous Innovation

CONTACT OUR DX EXPERTS

Our DX Experts
  • Andrey Shchetina
    Delivery Manager
  • Kostiantyn Reshetnyak
    Head of BAO