24/7 IT Support & Services

IT infrastructure services start with an audit of the existing ecosystem: hardware, software, data centers, cloud environments, and existing tools. Our solutions architects scrutinize your network to provide the optimal architecture design and a roadmap to ensure its execution is in line with your enterprise objectives. Each recommended solution comes with an estimate, pros/cons, & possible alternatives.

From defining a monitoring project plan and creating a list for data collection, to selecting the best monitoring toolchain to fit your existing ecosystem; our IT experts can help. Monitoring your logs for harmful changes of state allows us to spot and eliminate the threat in a timely manner. AIOps monitoring and alerting tools enable our experts to prevent system errors & security breaches through predictive analytics.

When systems go down, every team member should know what to do to minimize the damage. Having a Business Continuity Plan for your systems helps you plan and prepare for disaster. Reinforce your compliance with major security standards like ISO by having a detailed BC plan. Identify mission-critical functions, distribute responsibilities, and design a recovery strategy.

Automated code deployment is one of the best practices of DevOps that aligns with CI/CD principles. By deploying code automatically with the available DevOps tool chain, companies reduce the time-to-market, gain competitive edge, improve code quality, and speed up the release process. Routine task automation also decreases human errors and lowers operational costs.

IT support and services that target data security in your enterprise involve several key functions that must be conducted on an ongoing, planned basis. Installing updates and patches as they are released by vendors & antivirus and vulnerability scanning are part of the operational routine conducted by Dev.Pro’s 24/7 support team.