Key Questions Answered: Why Partner With Dev.Pro?

1. What types of projects does Dev.Pro work on?

We specialize in custom software development with a strong focus on seven key areas: the restaurant, retail and hospitality tech, healthcare, payments, fintech, and blockchain industries. Additionally, we have active projects and extensive experience in other industries, leveraging diverse solutions for customers and technologies. We can provide detailed case studies and client references upon request, showcasing our expertise and successful project deliveries.

2. How quickly can you hire and onboard developers?

Unlike many vendors, Dev.Pro partners with you to build teams from scratch, customized to your needs. We can usually assemble a team within 3-4 weeks total. During this time, we initiate the onboarding process by setting clear goals, establishing tools, and organizing workflows, ensuring that everything is in place before the team begins. This approach streamlines the transition and enables smooth collaboration from day one. We prioritize people in our work, both within clients and our team, which has led to strong partnerships lasting over a decade.

  • Average time-to-hire of 14 calendar days in Q4 2024
  • Access to recruiting database of ~450,000 candidates
  • 100+ Intermediate and above level candidates available for hire 
3. What is your development process?

We follow a structured and transparent development process based on the best practices and industry standards, emphasizing discovery, flexible and quick planning, agile development, and continuous feedback through demo sessions to ensure the final product aligns with your vision. We focus on achieving results that help your business grow and achieve relevant targets in any area specifically for your goals, not just completing development tasks.

4. How do you ensure communication and collaboration?

At Dev.Pro, communication is recognized as a critical component of effective project management and high-performing teams. That is why we maintain transparent communication with relevant stakeholders through regular updates, video calls, and detailed progress reports. Tools like Jira, Azure DevOps, or Asana are used for project tracking, ensuring all stakeholders are aligned.

5. How do you protect intellectual property (IP)?

We sign non-disclosure agreements (NDAs) and include IP protection clauses in our contracts. Dev.Pro conducts relevant mandatory training with contractors about IP, expectations, and rules in this regard. Our customers can select any model of access to the source code and documentation (e.g., keeping it on their infrastructure or ours). Upon project completion, all items are transferred solely to you.

6. How do you share expertise across the company, and what does this mean for clients?

Internal Delivery Practices team foster knowledge sharing through regular training, code reviews, and collaborative learning sessions. 

It includes and not limited to: 

  • Experts involvement in talent search
  • Comprehensive project and solution assessment
  • Support in establishment of effective processes based on best practices
  • Ongoing supervision, monitoring, and support
7. What is your approach to security and data protection?

Dev.Pro is ISO 27001 certified and has a proven track record of developing platforms that meet PCI DSS and SOC2 compliance. Regular security training and upskilling programs for our staff to stay current with evolving threats and countermeasures. A shared security team with expertise in both offensive and defensive security integrates security best practices throughout the software development lifecycle, i.e. secure coding practices, threat modelling, and vulnerability assessment.

8. How do you ensure the quality of software development?

We implement rigorous quality assurance and control processes tailored for a specific environment of projects, including automated testing, code reviews, and adherence to industry best practices. Dev.Pro leverages the Shift Left approach, emphasizing the Test Pyramid strategy to effectively manage test quality and volume by layering automation tests. This helps gauge the effort, costs, and confidence associated with each layer.

9. How do you manage costs and budgets?

Dev.Pro follows internally established processes for project cost estimation, aligned with best project management practices from the PMI (Project Management Institute), to ensure consistency in forecasting and execution for our clients. We provide transparent pricing, detailed estimates, and regular updates on budget usage. Any changes are communicated in advance, ensuring there are no surprises.

10. What happens if I am not satisfied with the outcomes?

Client satisfaction is our priority. We proactively collect feedback via NPS and CSAT on cooperation to address concerns, incorporate revisions, and control the results of changes after improvements to ensure desirable outcomes for the stakeholders. Regular QBR’s and prompt personal attention, providing quick and efficient question resolution.

11. What ongoing support and maintenance services do you offer post-launch?

Dev.Pro has proven experience of providing different types of support teams, e.g. 24×7 within various time zones, on-call, SLA-based, etc. The stages of support activities vary based on required technical expertise, performed tasks, workflow flow, and other parameters as well as SLAs to be discussed in advance.  

During project maintenance, Dev.Pro focuses on resolving issues or requests quickly and effectively, keeping lead and cycle times short while maintaining quality. We aim to handle most matters within the team to avoid unnecessary escalation.

12. What services does Dev.Pro offer?

We are a global software development partner that builds agile teams from scratch according to the client’s needs, based on the clients’ business culture and project goals.

Key services include: software engineering, cloud computing and migration, system integration, DevOps, AppSec, IT 24/7 support, AI/ML development. The main domains of expertise are Restaurant Tech, Fintech, Healthcare, and SaaS development.

13. What are the main differences between staff augmentation and outsourcing?

Staff augmentation and outsourcing differ in structure, control, and responsibility.

Outsourcing: Dev.Pro-managed teams are tailored to meet your needs and increase development capacity. We construct teams customized to align with each client’s tech stack and project objectives. These teams can serve as either an extension of a client’s existing team or operate independently, delivering features and/or projects end-to-end.

Staff augmentation: Dev.Pro provides outstaffing services with ready access to over 450,000 candidates in Europe & Latin America. Our warm pool of candidates allows fast time to hire, which averages just four weeks. Clients manage outstaffed teams on their own, while Dev.Pro handles challenging areas like Payroll, HR, Accounting, Legal & Compliance, Hardware, and IT Services.

14. Why Dev.Pro is Your Ideal Partner?

Dev.Pro stands out as your ideal partner thanks to numerous benefits.

Strategic Partnership: Our senior leaders are directly involved to ensure your project’s success. Their expertise helps navigate uncertainties and optimize your resources.

Global Talent Acquisition: We rapidly build and scale high-performing teams across the globe, with specialized expertise in LatAm and European markets.

Industry-Proven Experience: Our deep domain knowledge in Restaurant Technology, Finance, SaaS, and Healthcare Software Development guarantees tailored solutions. Our decade-long experience in restaurant tech, with a 400+ member team and 40+ projects, exemplifies our commitment.

Transparent and Proactive Communication: We keep you informed and address issues head-on, finding solutions before they become problems.

Dedicated Leadership: Our senior management team is personally invested in the success of every client partnership.